At Instant Care Pharma, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Prescription Information: For certain products, we may collect prescription information provided by your healthcare provider, including the name of the prescribed medication, dosage, and prescribing doctor’s details.
  • Technical Information: We automatically collect information about your device and how you interact with our site, including your IP address, browser type, operating system, and browsing behavior (e.g., pages viewed, time spent on pages).
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and gather usage data. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill your orders, process payments, and provide customer support.
  • Prescription Verification: To verify prescriptions with your healthcare provider as required by law.
  • Communication: To send you order confirmations, shipping notifications, and other service-related communications.
  • Personalization: To customize your shopping experience, including offering personalized recommendations and promotions.
  • Security: To protect our website, prevent fraud, and ensure the security of your information.
  • Analytics: To analyze how our website is used, identify trends, and improve our services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and performing other business functions. These providers are obligated to protect your information and use it only for the purposes we specify.
  • Healthcare Providers: We may share your prescription information with your healthcare provider for verification purposes.
  • Legal Obligations: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure access protocols, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You will still receive transactional emails related to your orders.
  • Data Deletion: You may request the deletion of your personal information by contacting us, subject to certain legal obligations we may have to retain your data.
  • Cookie Preferences: You can manage your cookie settings through your browser or device settings.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

7. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.